DIRECTOR, BILLING & COLLECTIONSDirect Hire-Detroit$150-225k**This position is on-site
SUMMARY
The Director, Billing & Collection will play a crucial role in overseeing the firm's billings, collections, and client matter intake processes. This leadership position requires a strategic thinker with a deep understanding of financial operations within a legal environment. The Director will ensure that billing practices are efficient, collections are timely, and client matter intake is seamless, all contributing to the overall financial health of the firm.
RESPONSIBILITIES
Billing Management
• Oversee the entire billing process, ensuring accuracy, timeliness, and compliance with client agreements.
• Implement and maintain billing policies and procedures to improve efficiency and reduce discrepancies.
• Collaborate with attorneys and support staff to address and resolve billing issues.
Collections Oversight
• Manage the collections process to ensure timely payment of invoices.
• Develop and implement effective collection strategies to minimize outstanding receivables.
• Monitor and report on collection performance, identifying areas for improvement.
Client Matter Intake
• Oversee the intake process for new client matters, ensuring proper documentation and setup.
• Work with the intake team to streamline procedures and improve client onboarding experience.
• Ensure compliance with firm policies and regulatory requirements during the intake process.
Financial Reporting and Analysis
• Prepare and present regular reports on billing, collections, and intake performance to senior management.
• Develop and refine comprehensive key performance indicators that inform future actions and decision making with an eye towards continuous improvement.
• Analyze data to identify trends, opportunities for improvement, and potential risks.
• Collaborate with the CFO and other stakeholders to develop and implement financial strategies.
Team Leadership and Development
• Lead, mentor and develop a team of billing and collections professionals.
• Foster a collaborative and high-performance culture within the team.
• Provide training and development opportunities to enhance team skills and capabilities.
Process Improvement
• Continuously evaluate and improve billing, collections, and intake processes.
• Implement technology solutions to enhance efficiency and accuracy.
• Stay updated on industry best practices and integrate them into the firm’s operations.
QUALIFICATIONS
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; MBA or CPA preferred.
• Minimum of 7-10 years of experience in billing, collections, with a law firm is required.
• Proven record of driving financial performance and achieving business objectives.
• Exceptional leadership and team management skills.
• Excellent analytical skills with the ability to interpret financial data and provide actionable insights.
• Excellent communication, presentation and interpersonal skills.
• Demonstrated ability to provide quality client service to both internal and external contacts, regarding billing or other financial matters.
• Advanced knowledge of leading third-party e-billing platforms, legal billing software and financial management systems.
• Ability to work under pressure and meet deadlines.
• Excellent critical thinking skills with a strong attention to detail.
KEY COMPETENCIES
• Strategic Thinking
• Financial Acumen
• Leadership and Team Management
• Analytical Skills
• Communication and Presentation Skills
• Problem-Solving Ability
• Collaboration and Teamwork
